When Doctors Don’t Talk to Doctors
By ALLISON BOND JUNE 18, 2015 12:06 PM June 18, 2015 12:06 pm
作者是一位重症加護病房的住院醫師,看著一位日益發黃消瘦的肝衰竭病人,不斷地消化道出血。家屬詢問著病情發展,於是就在會議室中把病情說明,討論到是否用一條止血管放至胃中來加壓止血,然而女兒就說了患者媽媽的想法:
“She would never want any of this,” her daughter said softly, dabbing her wet eyes with a tissue. “She’s been saying for months that she knew her time was coming. She was at peace with it.”
醫師了解家屬和病人的想法,正當要走出會議室一起去看病人時,結果發現會診的醫師已經把止血管插入,這個住院醫師當然shocked,也立即向家屬道歉,然而家屬也沒特別不悅,病人最後在那一晚就走了。
另外一個例子是一位癌症已經骨轉移非常疼痛的患者,共有4組醫療人員在照護,結果有一天當作者進病房要看患者時,患者很生氣地說,「早上已經有三組人來看過,每個人說的治療都不一樣」
作者提到,身為醫師我們一直要為患者想一個治療方式,然而各科不同治療之間可能會有衝突。因此,醫師和醫師之間的溝通,就顯得重要了。
Although medical knowledge is important, simply communicating amongst ourselves is a critical part of serving our patients – and one that is too often forgotten.
註:我自己開業後,有時候患者需要回醫院檢查治療,轉診單上我力求明白清楚陳述需要幫忙的地方,甚至是打電話、line、fb message和同事們溝通或是告知,以減少誤差,這樣也可以讓患者能有較佳的轉診醫療品質。
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Allison Bond is a resident in internal medicine at Massachusetts General Hospital.
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